Privacy and Security Policy

A. Introduction

1. The privacy of our website visitors is very important to us and we make every effort to protect it. The privacy policy we have written explains analytically the ways we will use your personal information.
2. Your consent to the use of cookies in accordance with the terms of our policy during your first visit to the website, allows us to use cookies every time you visit our website.

B. Collection of personal information

The following types of personal information may be collected, saved and used:

  1. Information about your computer including your IP address, your geographical location, your browser type and version, and your operating system.
  2. Information about your visits and use of the site including the external source, the duration of the visit, the page views and the navigation path to the site.
  3. Information about website usage, such as when, how often and under what circumstances you use it.
  4. Information, such as the name and the email, that you enter, for the purpose of receiving emails and / or newsletters.
  5. Information such as your name, email address, postal address and phone number that you enter when using our services and/or creating a customer profile on our website.
  6. Information about your purchases, the services you use and the transactions you make on the site, which include your name, address, telephone number, your email address and your credit card information.
  7. Information contained in any of your communication with us by email or through the website forms, including content and metadata.
  8. ny other personal information you send us.

Before disclosing any personal information of a third party, to us, you must consent to the disclosure and processing of this personal information in accordance with this policy.

C. Use of your personal information

The personal information submitted to us is used for the purposes set out in this policy on the relevant pages of the website. We may use personal information for the following purposes:

  1. Management of our website and business
  2. Personalized site layout
  3. In order to enable the use of your available services on our website
  4. For the shipping of the products you buy from our website
  5. For providing the services that you buy from our website
  6. Transactions, invoices and payment reminders to you, as well as collecting payments from you
  7. Sending non-advertising content
  8. For sending email notifications about your requests
  9. Our newsletter, send by email if you have requested it (you can let us know at any time if you no longer wish receiving newsletter mails)
  10. For sending promotional content, related to our business or to specific third party companies that we believe may be of interest to you, through notifications or, if you have agreed to it, via email or similar technology (you can let us know at any time if you you do not want advertising content)
  11. Providing statistical data of our users to third parties (general information data without the identification of any user)
  12.  Manage requests and complaints that you have submitted or are related to your site
  13.  For maintaining the security of the site and prevent any fraud
  14. Confirmation of compliance with the terms and conditions of our website (including the monitoring of personal messages through our private online messaging service) and
  15. Other uses.

Your privacy settings can be used to restrict the posting of your information on our site and can be configured using the site privacy check.

We will not pass your personal information to any third party or any third party commercial department without your consent.

D. Disclosure of personal information

We may disclose your personal information to any of our employees, executives, insurers, or professional consultants, representatives, suppliers or subcontractors as required for the purposes set forth in this policy.

We may disclose our personal information:

  1. To the extent required by law
  2. In relation to any current or future legal proceedings
  3. In order to consolidate, exercise or defend our legal rights (including providing information to third parties to prevent fraud and reduce credit risk)
  4. To the buyer (or potential buyer) of any business product we sell (or intend to sell) and
  5. Το judicial or any other competent authority relevant to the disclosure of information in the case that we believe that the relevant authority will require the disclosure of such personal information.

Also as stated in this policy, we will not provide your personal information to third parties.

E. International data transfers

  1. The information we collect may be stored, processed and moved between any countries in which we operate our services so that we may use it in accordance with this policy.
  2. The personal information you post on our site or submit for publication on our site may be available online worldwide. We can not prevent the use or misuse of such information by third parties.
  3. You expressly agree to the transfer of provisional data described in Section E.

G. Retention of personal data

  1. Section G sets out the procedure and policy for the protection of personal data, which is designed to ensure compliance with our legal obligations regarding the protection and deletion of personal data.
  2. Personal data that we process for any purpose will not be retained for longer than is necessary for that purpose.
  3. Παρά τις υπόλοιπες διατάξεις που προβλέπει η Ενότητα Ζ, θα διατηρήσουμε έγγραφα (μεταξύ των οποίων και ηλεκτρονικά έγγραφα) που περιέχουν προσωπικά δεδομένα:
  4. to the extent required by law.
  5. if we consider that the documents may be related to any applicable legal proceedings and
  6. for the purpose of consolidating, exercising or defending our legal rights (including the provision of information to third parties for thepurpose of preventing fraud and reducing credit risk)

H. Security of your personal data

  1. We will take the necessary precautions at the technical and organizational level to prevent the loss, misuse or alteration of your personal data.
  2. We will store all the personal data you provide on secure (password protected - and firewall) servers.
  3. All credit-card or paypal transactions that take place on our website, are protected by our encryption technology and are completed through redirection to the secure environment of Piraeus Bank.
  4. You concent that the transmission of information on the Internet is inherently insecure and that we cannot guarantee the security of data transmitted over the Internet.
  5. You are responsible for maintaining the confidentiality of the password you use, we will not ask for your password (unless you log in to our site).

I. Αlternations

We may update our privacy policy, by posting a new version on our website from time to time. You should check the page to make sure you understand any changes made to our policy. We may notify you of changes and updates by email or by private messaging system of our website. Amendment

I. Your rights

Can you ask us to give you any information we hold about you? the provision of such information is subject to the following:

  1. Provide sufficient identification (for this purpose, we usually accept a photocopy of your passport or ID).

We may withhold the personal information you request for the period of time permitted by law.

You can ask us at any time not to process your personal information for advertising purposes.

In fact, you will usually either explicitly agree in advance to the use of your personal information for advertising purposes, or we will enable you to exclude your information from your use for advertising purposes.

K. Third parties

Our site includes hyperlinks to, and information from, third party sites. We cannot control and are not responsible for the protection policies and practices of third parties.

L. Updating personal information

Please let us know if the your personal information needs updating or correction.

Μ. Cookies

Our website uses cookies. A cookie is a file that contains an ID (a series of letters and numbers) that is sent through a server and stored in the browser. The ID is then sent back to the server each time the browser requests a page from the server. Cookies can be either "permanent" or "login" cookies: a persistent cookie is stored in a browser and remains valid until its expiration date, unless deleted earlier by the user, a login cookie on the other hand will expire at the end of the user's login when the browser is closed. Cookies usually do not contain information that can identify the user but your personal data we hold may be linked to data stored or retrieved by cookies. We use login cookies permanently on our website.

  1. The names of the cookies that we use on our website and the purpose of their use are defined below:
    1. we use Google Analytics and Adwords to identify a computer when a user visits the site / to locate users while browsing the site / to allow the use of a shopping cart on the site / to improve the functionality of the site / to analyze usage of the site / to manage the site / protect customers-users from fraud and improve the protection of the site / to personalize the site for each user / to target ads that may be of interest to specific users.
  2. Most browsers allow you to refuse cookies - for example:
    1. In Internet Explorer (version 10) you can block cookies using the cookie settings found by clicking on "Tools", "Internet Options", "Privacy" and "Advanced"
    2. In Firefox (version 24) you can block all cookies by clicking "Tools," "Options," "Privacy," selecting "Use custom settings for history" from the menu and removing the option "Accept cookies from websites"? and
    3. In Chrome (version 29), you can block all cookies by going to the "Customize and Control" menu and clicking "Settings", "View advanced settings", and "Content settings" and selecting "Block sites from data" under heading "Cookies"

Blocking all cookies will have a negative effect on the functionality of many websites. If you block cookies, you will not be able to use all the functions of your website.

  1. You can delete cookies already stored on your computer - for example:
    1. in Internet Explorer (version 10), you must manually delete the cookie files (you can find instructions in http://support.microsoft.com/kb/278835 );
    2. In Firefox (version 24), you can delete cookies by clicking "Tools," "Options," and "Privacy", then selecting "Use custom history settings", clicking "View Cookies", and "Remove All Cookies" and
    3. in Chrome (version 29), you can delete all cookies by entering the "Customize and control" menu, and clicking "Settings", "View Custom settings" and "Clear browsing data" and then selecting "Delete cookies and other site data" before clicking "Clear browsing data"
  2. Deleting all cookies will have a negative effect on the functionality of many websites.

N. Backups

Copies of the page, including files and databases, are downloaded daily and kept for a maximum of 15 days.

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