We answer your most frequently asked questions ...
Questions
Does the store have an exhibition space?
Our physical store is located in the center of the market of Volos. Ermou 234 at the intersection with Ogl. We operate store hours. If you have any questions or if you want to see some furniture up close in our showroom, we will be happy to meet you.
Does free delivery include the assembly of the furniture?
Of course! We would like you to be completely satisfied with our services, so the furniture in the city of Volos is delivered and assembled exclusively by us, in order to ensure the perfect result.
How can I contact the store?
Questions about the eshop
Is it safe to fill in personal information in your e-shop?
Melissourgos store respects the personal data of its customers and partners and recognizes your need for security and proper management of your personal information. The information we request is basic information needed to identify a specific person or to be able to contact them, such as name, address, phone, e-mail and nothing more. This information is used strictly for the processing of your order and only for your best service from us. Our store implements security policies to protect user data, you can see more in our company privacy policy. της εταιρίας μας.
How can I find the product I am interested in?
You can navigate to the product category you are interested in using the main menu of the page. The images in your menu point to the three main categories and just below are all the product subcategories. Additionally, for a more targeted product finding you can go to the "Search" option to the right of the main menu of the page.
How is my order shipped?
Due to the nature of the products, the orders within the city of Volos are delivered and assembled by specialized staff of the company Melissourgos Furniture. For the other cities of Greece, the customer must get in touch with his own transport company. In each case, a telephone communication with the customer precedes, in order to make the necessary clarifications regarding the way of transporting the products. For more details you can see relevant section.
What is the cart symbol and how can I place an order?
All the products you have chosen to buy are collected in the shopping card! You can remove anything you decided you do not want any more, by pressing the Delete button! Then, having decided on your final choice, proceed to the order by clicking the Buy button. Fill in the order form and finally by clicking Purchase Confirmation send us your order. You will immediately receive a confirmation message at the email address you provided from us with the order information. In the following video you can see all the steps in detail
What is a wish list?
Our store has the ability to create a personal wish list where you can store the products you are interested in, but without actually ordering them. So every time you visit our page, you will be able to immediately find the products that made an impresion on you
Ways of Payment?
By cash on delivery (no extra charge). By debiting a credit card on the secure electronic trading platform of Piraeus Bank. With Paypal. By direct deposit in a bank account.
Can I cancel my order?
We respect your choices, so your order can be canceled by contacting by phone or e-mail.
In any case and due to the nature of the products, one of our representatives will contact you by phone upon completion of your order to confirm the process.
At this point you can express any objection and we will proceed in canceling your order.